I don’t shop much. I generally don’t like malls. If I must shop, I prefer to do so online or at smaller, easy to navigate boutique stores. That said, yesterday’s quick visit to a Madison JC Penney (Twitter) store was a surprisingly pleasant experience. Here’s why: 1. The store was easy to navigate. It now … Continue reading A Rare JC Penney “in-Store” Experience: What a Positive Change